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Customer survey 2021: consistently high level of customer satisfaction

Thank you for your great feedback in our customer survey 2021. As in the previous year, over 90 percent of our customers are satisfied or very satisfied with our performance. Over 95 percent would recommend the Analytics-Shop to others.

The clarity of the Analytics-Shop was rated particularly positively, as was the fast response time and competent advice provided by our product experts. We greatly appreciate your helpful feedback: We will continue to provide more detailed product descriptions and improve the search function in the Analytics-Shop. We know how important short delivery times and reliable compliance with communicated delivery times are to you, and we are constantly investing in optimizing our processes.

Thank you for participating. Your feedback will help us to provide you with an even better service.